Royal President
43 Sukhumvit Soi 15, Bangkok 10110, Thailand
Tel: +66 2 253 9451
Fax: +66 2 253 8959
E-mail: enquiry@royalpresident.com
Web Site: www.royalpresident.com


Photo Tour

Online Help		Executive Suite - Living Area

FAQ

General Hotel Information

Business Traveller

Shopping and Tourist Facilities


FAQ

  		•  How many stars is the hotel?  
    4 Stars Back to top
         
  		• How do I make direct contact with the hotel?  
      You may email, call or fax the property.
    enquiry@royalpresident.com / Tel: +66 2 2539451 / Fax: +66 2 2538959     		Back to top
         
  		• If I make an online booking, will I be offered a 'best rate'?  
      Online bookings generally offer the 'best available rates' for that date and time. Back to top
         
  		• What types of rooms are available and what are the differences between  
      room types?
      The Superior Studio at 43 sqm and Deluxe Studio at 50 sqm are your pad-type accommodation (king/twin beds), complete with all of today’s modern conveniences.

    The Sapphire Suites from 50 sqm - 56 sqm are especially roomy one-bedroom suites with the added comfort of a separate living area.

    The Cattleya Suite at 57 sqm is a well-appointed, spacious one-bedroom suite with a separate living area.    		 Back to top
         
  		• Are your hotel rates per person or per room?  
      Hotel rates are per room based on a maximum occupancy of two. Back to top
         
  		• Are my credit card details necessary when making a reservation?  
      Yes, to guarantee the reservation. Back to top
         
  		• Will my credit card be charged?  
      We may block an amount on the card to guarantee payment but this block is released in two weeks if not used. We do not charge without authorisation. Back to top
         
  		• How safe are credit card details that are submitted online?  
      Our hotel uses SSL encryption to ensure that all your personal information and credit card details are kept confidential.  The security of information is very important for us. Back to top
         
  		• What is your cancellation policy?  
      If a cancellation is made less than one day or 24 hours prior to arrival, you are charged for one night's accommodation. Back to top
         
  		• Do you have a pets' policy?  
      Regrettably, pets are not allowed. Back to top
         
  		• What are your check-in and check-out times?  
      Check-in time is 2:00 pm
    Check-out time is 12:00 noon    		 Back to top
         
  		• Is it possible to check-in early?  
      Early check-in is subject to room availability. Back to top
         
  		• What is the charge for a late check-out?  
      Late check-out is subject to room availability and the charges are as follows:
    Check-out before 6:00 pm: 50% charge (based on overnight rate)
    Check-out after 6:00p m: Full overnight rate    		 Back to top
         
  		• Do you have non-smoking rooms?  
      Yes, non-smoking rooms are available upon request. Back to top
         
  		• Do you have twin, triple and quadruple rooms?  
      Twin beds are available in all room categories. Otherwise, roll away beds can be set up for additional persons. Back to top
         
  		• What is the cost of an extra bed?  
      An extra bed is THB 1,000 with breakfast. Back to top
         
  		• What is the hotel's policy regarding children?  
      Children are welcome and those under the age of 12 can share the existing bedding in parent's room at no extra charge. Back to top
         
  		• Does the hotel provide baby-sitting services?  
      Yes, Baby-sitting services can be arranged upon request Back to top
         
  		• Are baby cots available?  
      Yes, baby cots are available upon request. Back to top
         
  		• Where is breakfast served and at what time?  
      Breakfast is served at the Royal Brasserie from 6.00am to 10.30am. Back to top
         
  		• How many restaurants do you have and what are they?  
      There is one restaurant, the Royal Brasserie, and it serves Thai and International cuisine. Back to top
         
  		• Is vegetarian cuisine available in the restaurant?  
      Yes, vegetarian cuisine is available on request. Back to top
         
  		• Is the food served in the restaurant 'halal'?  
      Strictly speaking, the food served is not 'halal', however, we have dishes available that are pork free. Back to top
         
  		• Do you have 24-hour Room Service?  
      Yes, room service is available 24-hours. Back to top
         
    General Hotel Information
         
  		• What is the length and depth of your pool?  
      In meters:  8 (width) x 8 (length) x 1.30 (depth) Back to top
         
  		• Do you have hairdryers in the rooms?  
      Yes, we provide hairdryers in all rooms. Back to top
         
  		• Does the hotel provide iron and ironing boards in all rooms?  
      Iron and ironing boards are provided only in suite rooms, for other rooms a request can be made. Back to top
         
  		• How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost?  
      The property is a 35-40 minute drive from Suvarnabhumi International Airport. Airport transfers are provided upon request at THB 1,200 nett per way for a car. Back to top
         
  		• How much is an airport taxi or limousine?  
      An airport taxi is approximately THB 400-500 nett per way including toll charges. An airport limousine is approximately THB 1,000 nett per way. Back to top
         
  		• Can luggage be stored at the property whilst I travel elsewhere?  
      Yes, for a maximum of 30 days. Back to top
         
  		• What is the weather like at different times of the year?  
      Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from (25-28c) with light breezes and only the occasional shower. Back to top
         
  		• Is the tap water safe to drink?  
      No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily. Back to top
         
  		• Is there a doctor on call?  
      Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Bumrungrad Hospital which is just 5 minutes away Back to top
         
  		• How far is the nearest hospital?  
      Bumrungrad Hospital is a 5 minute drive from the hotel. Back to top
         
  		• Where is the nearest bank or currency exchange?  
      The nearest bank is the Siam Commercial Bank and it is approximately 500 meters down the road and is by Robinson Department store. Back to top
         
  		• What time do banks open?  
      Monday to Friday - 8:30 am to 3:30 pm Back to top
         
  		• What voltage is used in Thailand?  
      The voltage in Thailand is 220 volts. Back to top
         
    Business Traveller
         
  		• Can I connect my laptop in the room?  
      Yes, your laptop can be connected via LAN (plug in). Back to top
         
  		• What kind of Internet connection do you provide and what is the cost?  
      For bookings made directly online at www.royalpresident.com or enquiry@royalpresident.com, in-room internet connection is complimentary. Otherwise, the costs are as follows:

    Hi-speed internet connection of 2 Mbps (shared speed)
    Daily rate of THB 250
    Weekly rate of THB 1,250
    Monthly rate of THB 2,500
    		 Back to top
         
  		• Are dual telephone sockets available in the rooms?  
      Yes, dual telephone sockets are available. Back to top
         
  		• What is the hourly / daily rate for limousine service?  
      Limousine service rates are as follows:
    Daily rate of THB 4,400 (maximum of 11 hours)
    Hourly rate of THB 440 (minimum of 2 hours)
    		 Back to top
         
  		• Are secretarial and other business services such as translation available?  
      Yes, such services are available upon request. Back to top
         
    Shopping and Tourist Facilities
         
  		• How far is the hotel from the Skytrain and MRT?  
      The hotel is 500 meters from Asoke BTS SkyTrain Station and 600 meters from Sukhumvit MRT Subway Station. Back to top
         
  		• Are there shopping centres nearby?  
      Within walking distance is the mainstream Robinson Department store or take the skytrain 1 stop to the ultra-chic Emporium Shopping Center. Back to top
         
  		• How far is the poperty from well-known entertainment spots?  
      Emporium is a lifestyle center and offers much by way of entertainment. Alternatives are the clubs (Q-Bar and Bed Supperclub are favourites), pubs and eateries located on Sukhumvit Soi11. Back to top
         
  		• Do you have a tour desk?  
      No, but our front office staff will be more than happy to assist. Back to top
         
  		• What and where are local tourist attractions?  
      Tourist attractions are located about the city, contact the front desk for more information. Back to top
         
    Disclaimer:  Prices shown are only approximates and are subject to change without prior notice.